FAQs

Our head office is in South West London (2 Plato Place, 72-74 St Dionis Road, London SW6 4TU) and we can be contacted on +44 207 371 8866 or info@botb.com.

In total (head office and airport sites) we currently employ approximately 60 staff.

This is because we operate as a skill based game and not as a lottery or a raffle. It is also widely recognised and easy to play.

You can buy tickets at any of our airport or shopping centre stands or from our website.

Yes. If you buy online, you will immediately be emailed with confirmation of  your purchase. Details of the competition(s) you have entered can also be seen in your personal Account (you will need to be logged in).

If you purchase at the airport you will be handed printed copies of your entries and you will also receive confirmation via email if you have given us your email address.  Once again, details of the competition(s) you have entered can be seen in your personal Account (you will need to be logged in).

If you do not receive confirmation of your purchase, or if you cannot access your personal Account, please contact us on +44 (0)207 371 8866.

The winner of the Supercar, Holiday, Watch and Handbag competitions will choose from the list of prizes detailed on the relevant competition page. The Supercar winner will receive a car from the category corresponding to their ticket price. Cars come with one year’s free insurance and servicing and are available in left or right-hand drive. A cash alternative is available in all competitions (see full terms and conditions for details).

Please note: if you have entered the Supercar competition at an airport, you do not have to take the car on show at that stand. Cars can be ordered by Best of the Best Plc in basic specification, but delivery from the manufacturer may take several months.

Instant Win, Latest Gadget, Free and Daily Competition winners will receive the prize stated for that competition. A cash alternative is available (see terms and conditions).

If an Instant Win Competition closes (reaches the 'drop dead' date) without the winning spot having been selected, the winner (being the person closest to the Judge's chosen coordinates) will receive the amount of Game Credit stated in the competition information.

Time Limited Competitions (such as the Supercar Competition, Luxury Watch Competitions, Holiday Competitions) close after the specified number of days or time has lapsed. Currently, our Supercar Competitions are guaranteed to finish at the end of each month.

Instant Win Competitions close instantaneously, as soon as a person chooses the winning spot.  There is also a 'drop dead' date, after which the competition will automatically close and the winner will then be the person who is closest to the Judge's coordinates (see terms and conditions).

When you purchase a ticket you will have submitted your address, at least one telephone number and an email address. Our Managing Director, William Hindmarch, will personally call if you are the lucky winner of one of Supercar Competitions.

If you do not win we will email you the results. We will also display the results and details of the winner on this website. Finally, you can log in to your Account to check the results, to see how close you were and to see if you have earned any rewards (Game Credit).

We deliver the car anywhere in the world free of charge but naturally there are some conditions associated with this - please see the full terms and conditions for more details.

The main issue can be import duties into certain countries which we may not pay for. However, if these circumstance arise, it may be preferable to take the cash alternative and then buy the equivalent car in your country....we can of course assist with this.

The winner of a Car Competition will get to choose from the list of cars (and other prizes) detailed on the competition page. Many of these we already own and are on display in the airport. Most cars are available in Left or Right hand drive (please see full terms and conditions). Cars can also be ordered by Best of the Best Plc, in Left or Right hand drive, but delivery from the manufacturer may take several months.

Please note, that if you have entered our competition at an airport, you do NOT necessarily have to take the car on show at that airport.

Yes! All cars come fully insured and serviced, to help you in the first year of owning a Supercar. See terms and conditions for full details, but essentially you send us the bills for the first year and we pay them! This is only available for Supercar competitions (prefix 'SC')

Feel free to call us on +44 207 371 8866 and we would be delighted to answer any questions or email us at info@botb.com and we will get straight back to you.