Privacy Policy

botb.com is the online website from Best of the Best Plc. Registered in the United Kingdom.

botb.com is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality.

When you place orders or access account information, we use a secure server. The secure server software (EV SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of your information, to prevent unauthorised access.If you have any further questions about our credit card security policies, please contact us.

Note: If you still have questions about entering our competitions online, please call our Customer Services Department on 0207 371 8866 (International +44 (0)20 7371 8866) or send an email to info@botb.com.

What information do we gather and what do we do with it?

When you enter our competitions online or order products, we record your name, contact and billing details, transaction and credit card information. We use this information to contact customers if they have won, to respond to order queries, and for other communication purposes. To receive news and special offers by email and/or SMS from botb.com you will be asked to tick a box during the account creation process, which you can unsubscribe from at anytime.

Our website uses cookies which also collect information and improve you experience on our website. Cookies are used on most of the websites that you will be used to visiting. A cookie is simply a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by remembering your details and telling them to the website so that you do not have to enter them each time. Cookies also enable us to check which pages are the most popular on the site and how visitors use our site. A cookie does not give us access to your computer.

The 'help' menu in most web browsers will tell you how you can be informed when you receive a new cookie or how to disable cookies altogether. However, we recommend that you leave cookies turned on as they allow you to access some of the most useful features of botb.com.

When you use this site and if you have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

What if you think we hold incorrect information about you?

If you believe that any information we hold about you is incorrect or incomplete, you are able to amend your details by logging into your account. Alernatively, please write to us at the adress below, or send an email to info@botb.com. We will correct any information which was found to be incorrect promptly.

The Customer Services Manager
Best of the Best plc
2 Plato Place
72-74 St. Dionis Road
London.
SW6 4TU
United Kingdom

Other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and examine the privacy statements applicable to the web sites in question.