FAQs

  • Where are you based?

    Our head office is in South West London (2 Plato Place, 72-74 St Dionis Road, London SW6 4TU) and we can be contacted on +44 207 371 8866 or info@botb.com.

    In total (head office, airport and shopping centre sites) we currently employ approximately 60 staff.

  • Who are Best of the Best and why should I trust you?

    Best of the Best Plc are a UK company quoted on the AIM market of the London Stock Exchange. We have been trading since 1999 and have given away over £14 million of prizes to hundreds of winners. Please click here to see details of our Board of Directors and details of our financial advisers.

  • How do I enter?

    The winner of the competition is determined using a computerised 'Spot The Ball' competition which you will enter as part of the ticket buying process.

    You will be shown a photograph that has had the ball removed from it. You must use your skill and judgement to decide where you think the centre of the ball would logically have been. Your chosen point(s) will be recorded as (x:y) coordinates.

    At the end of the competition, the same picture is then shown to a judge(s) picked from a panel of judges (professional sporting experts) and in the presence of a lawyer they mark where they think in their professional opinion the centre of the ball should be. The winner is simply the person who is closest to the judge's position.

    Full instructions are given on screen as you enter. If you have any queries please call our customer service team on +44 207 371 8866. Also, you can see how to play here

  • Why Spot the Ball?

    This is because we operate as a skill based game and not as a lottery or a raffle. It is also widely recognised, fun and easy to play.

  • Does Best of the Best Plc own all the cars on display?

    Yes. All of the cars displayed in the airports and at shopping centres are owned and fully paid for in advance by Best of the Best Plc - we currently have a stock of over £1 million of cars ready to be given away!

    From time to time, we add cars/other products into the prize line-up that we don't own, which we will then order if the winner chooses them.

  • Where can I buy tickets?

    You can buy tickets at any of our airport or shopping centre stands or from our website at www.botb.com

  • How much is it to enter?

    Typically, it costs from 50p up to £4 for the luxury Watch competition and tickets for the Supercar Competition can be purchased for as little as £2.50 up to £25. Please note - all our competitions offer discounts for multiple ticket purchases. See individual competition pages for details of our latest offers.

  • Will I get a receipt of my purchase?

    Yes. You will immediately be emailed with confirmation of your purchase. If you're a first time player, you will also receive an email confirming your account log-in details. Details of all the competition(s) you have entered can be seen in your personal Account (you will need to be logged in).

    If you do not receive confirmation of your purchase, or if you cannot access your personal Account please contact us on +44 (0)207 371 8866.

  • Are there any special offers for buying more than one ticket?

    We have a number of multi-buy ticket offers in our competitions - for example, buy any 5 tickets and get 20% off in the Supercar competition. See individual competition pages for details of our latest offers.

  • What can I win?

    The Supercar and Watch winners will receive the car or watch corresponding to the winning coordinate in the 'Spot the Ball' game for that particular competition. Cars come with one year's free insurance and servicing and are available in left or right-hand drive (terms apply). A cash alternative is available in all competitions - see full terms and conditions for details.

    Cars can be ordered by Best of the Best Plc in basic specification, but delivery from the manufacturer may take several months.

  • Who chooses the cars that can be won?

    We do! There are over 170 cars in our Supercar Competition line-up, with more added regularly. We welcome your suggestions too – please get in touch by emailing info@botb.com.

  • When do the competitions finish?

    There are two Supercar competitions each month – the first is open from the 1st to the 15th and the second runs from the 16th to the last day of the month. Luxury Watch competitions typically operate for a month. Free competitions are open for a specified period of time – please refer to individual competition pages for details.

  • When are the results announced?

    Results are usually announced within 7-10 days of the competition finishing.  Although we try to get the results out as soon as possible, the formal judging process takes time and contacting winners and confirming identification can sometimes take a while.

    Competition results will be posted on our website and if you have given us a valid email address, you will receive notification via email as well. You should also log in to your Account to check the results, to see how close you were and to see if you have earned any rewards (Game Credit).

  • How will I know if I win?

    When you purchase a ticket you will have submitted at least one telephone number and an email address. Our Managing Director, William Hindmarch, will personally call if you are the lucky winner of one of the Supercar Competitions.

    If you do not win we will email you the results. We will also display the results and details of the winner on this website. Finally, you can log in to your Account to check the results to see how close you were to the winning position and to see if you have earned any rewards (Game Credit).

  • How many winners have there been?

    We are proud to say that to date we have given away over £14 million worth of prizes to over 400 winners from around the world.

  • Where do you deliver the car to?

    We deliver the car anywhere in the world free of charge (within reason!) All cars are delivered with UK VAT paid. There may be import/registration duties into certain countries which in general we do not pay for. It may therefore be preferable to take the cash alternative and then buy the equivalent car in your country - we can of course assist with this. See terms and conditions for full details on deliveries, taxes and the cash alternative options.

  • How are the competitions judged?

    All of our competitions comply with UK gaming law, which requires them to be skill based. We use 'Spot The Ball' as the basis for our skilled competitions as it is both widely recognised, fun and easy to understand. The process we use to operate and judge our 'Spot The Ball' games is in compliance with UK Gaming Commission guidelines. See the 'How to Play' section for full details.

    The panel of judges are football referees with over 50 years' collective experience between them, both in the UK and abroad. They include official FA Instructors and Assessors, as well as members of The Referees' Association.

    The Lawyers are Parfitt Cresswell, a firm of Solicitors with multiple offices in London, UK and the Competition Auditors are Wilkins Kennedy, an international firm of accountants.

  • If I win can I choose whether my car is Right or Left Hand Drive?

    Most cars are available in Left or Right hand drive (please see full terms and conditions), but please note delivery from the manufacturer may take several months.

  • Do you help with insuring and servicing my Supercar when I win?

    Yes! Depending on the value of the car won, BotB will pay up to £2,500 towards insurance costs and up to £800 for servicing. See terms and conditions for full details. Please note, this is only available for Supercar competitions (prefixed 'SC')

  • How many Best of the Best sites are there and where are they located?

    We have currently 8 sites located in the departures lounges at:

    London Gatwick North Terminal

    London Gatwick South Terminal

    London Stansted Airport

    Manchester Terminal 1

    Manchester Terminal 2

    Edinburgh Airport

    Birmingham Airport

    Dublin Airport

    Copenhagen Airport

    There are also sites located in the following shopping centres:

    Westfield Shepherd’s Bush

    Westfield Stratford

  • How can I get further information?

    Feel free to call us on +44 207 371 8866 and we would be delighted to answer any questions or email us at info@botb.com and we will get straight back to you.

Have we answered your questions?

If not, please don't hesitate to call us on
+44 (0) 207 371 8866 or send us an email.