Privacy Policy

BOTB.com is the online website from Best of the Best Plc. Registered in the United Kingdom.
BOTB.com is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality.

When you place orders or access account information, we use a secure server. The secure server software (EV SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of your information, to prevent unauthorised access. If you have any further questions about our credit card security policies, please contact us.
Note: If you still have questions about entering our competitions online, please call our Customer Services Department on 0207 371 8866 (International +44 (0)20 7371 8866) or send an email to info@botb.com.

What information do we gather and what do we do with it?

When you enter our competitions online or order products, we record your name, contact and billing details, transaction and credit card information. We use this information to contact customers if they have won, to respond to order queries, and for other communication purposes. You can unsubscribe from marketing communications at any time by clicking the unsubscribe option in bottom of any of our emails or by contacting customer services. You will still continue to receive communications essential to delivery of our service if you continue to participate in any of our competitions, such as order confirmations and results communications.

Our website uses cookies which also collect information and improve your experience on our website. A cookie is simply a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit BOTB.com a cookie will make it easier for you to enter competitions by remembering your details and not requiring you to log in every time you visit. Cookies also enable us to check which pages are the most popular on the site and how visitors use our site. A cookie does not give us access to your computer. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here.

The 'help' menu in most web browsers will tell you how you can be informed when you receive a new cookie or how to disable cookies altogether. However, we recommend that you leave cookies turned on as they allow you to access some of the most useful features of BOTB.com.

When you use this site and if you have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We will not sell or lease your personal information to third parties unless we have your permission or are required to do so by law. Best of the Best may use the services of third parties to collect and use anonymous information about User visits to and interactions with our website through the use of technologies such as cookies, as set out above, to personalise advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu/

What if you think we hold incorrect information about you?

If you believe that any information we hold about you is incorrect or incomplete, you are able to amend your details by logging into your account. Alternatively, please write to us at the address below, or send an email to info@botb.com. We will correct any information which was found to be incorrect promptly.

The Customer Services Manager
Best of the Best plc
2 Plato Place
72-74 St. Dionis Road
London.
SW6 4TU
United Kingdom

Other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and examine the privacy statements applicable to the web sites in question.