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FAQS

If you can't find the answer you're looking for, please call us on +44 (0)207 371 88 66 or e-mail info@botb.com and we'll be delighted to help you.
Who are we?
Where is BOTB based?

Our Head Office address is 2 Plato Place, 72-74 St Dionis Road, London SW6 4TU. We used to be in 26 different airports and shopping centres, but we have now moved solely online at www.botb.com. From time to time, you can also find us at big motoring events such as Goodwood Festival of Speed! 

 

We can be contacted on +44 (0)20 7371 8866 or via email at info@botb.com. Alternatively, get in touch through our social media channels!

Who are BOTB?

BOTB (Best of the Best plc) has been running competitions since 1999 and has given away over £64 million of cars and cash prizes so far. Every week there are guaranteed winners in the Dream Car and Midweek Lifestyle Competitions, alongside many other winners of Game Credit. 

We're a UK-based company, for many years listed on the AIM market of the London Stock Exchange and are therefore required to adhere to the highest legal and audit standards. We currently employ approximately 20 staff.

You can see who works here, as well as information about who is on the Board of Directors and details of our lawyers, auditors and financial advisers in the About section.

How does it work?
How do I enter the competition?

You can enter on the BOTB website and on the BOTB app.

 

For the Dream Car Competition, simply add tickets to your basket for the prizes you'd like to win, play Spot the Ball and then proceed to checkout. For further information, watch our How to Play video.

 

For the Midweek Lifestyle Competition, add tickets for the prizes you'd like to win and answer the skilled multiple choice question. Your answer applies to all tickets in that order. Good luck!

How is the winner decided?

At the end of the Dream Car Competition, the same 'Spot the Ball' picture you used to choose your coordinates is shown to a judging panel comprised of professional sporting experts. In the presence of an independent lawyer they mark where they think, in their professional opinion, the centre of the ball should be. 

The winner of the car is simply the person who is closest to the judged position. They will receive the car corresponding to their winning ticket and other entrants will win Dream Car Competition Credit if they are located in zones 1-5. 

For the Midweek Lifestyle Competition, the winner is drawn from all correct entries by PromoVeritas, the UK's leading independent promotional verification service. They will receive the prize corresponding to their winning ticket. 

How many tickets can I buy?

There is a limit of 75 tickets per customer for the Dream Car Competition. All other Competitions have a limit of 300 tickets per customer, per Competition. Read more in our terms and conditions.

How much is it to enter?

Dream Car Competition tickets range from 90p - £5.60, depending on the type of car you'd like to win.

 

Midweek Lifestyle Competition tickets start from just 50p, depending on the type of prize you'd like to win.

I have another question. How do I get in touch?

We'd love to help. Feel free to call us during office hours on +44 (0)20 7371 8866 or email us at info@botb.com and we will get straight back to you.

What happens if more than one person is equidistant to the judges position in the Dream Car Competition?

In the Dream Car Competition there can only be one car winner. If a case arises where two or more players are equally close to the judges position, the winner will be determined by calculating the next closest entry of the players in question. The person with the closest second ticket is then the outright winner. If any player in this equidistant scenario has only one ticket, all players that qualify will participate in another Spot the Ball competition online to determine the outright winner.

 

All equidistant players who do not win outright, will receive £1,000 in cash. Please be sure to read the full terms and conditions.

What is Game Credit?

Game Credit is won as a reward for placing tickets in zones 1-5 in Dream Car Competition Spot the Ball photos. Game Credit can only be used to enter the Dream Car or Midweek Lifestyle Competitions and cannot be withdrawn.

 

You can play the Dream Car or Midweek Lifestyle Competitions for free if you have enough Game Credit, or you can use it in part payment. Game Credit will automatically be deducted from your account at checkout with any qualifying purchase.

 

You can also earn Game Credit by Referring a Friend if you are a member of the Loyalty Club.

 

Please note: Game Credit will expire - check your Account for details.

What's Spot the Ball and why do you use it?

We are legally obliged to use a game of skill to determine the winner of our competitions - not simply a lottery or raffle. We use 'Spot the Ball' as it's widely recognised, fun and an easy way to enter. You will be shown a sporting photograph that does not contain a ball.  

 

You must use your skill and judgement to decide where you think the centre of the ball should be. Your chosen points will be recorded as (x,y) coordinates, stored in our database and saved in your account.

When does the Dream Car Competition finish and when are the results announced?

There's a Dream Car Competition winner every week. Competitions run from midnight until midnight (UK time*), Monday to Sunday, 52 weeks a year. Judging takes place on a Monday morning and the winner will usually be surprised in person by BOTB on Tuesday.

 

Results will be announced to all entrants once the car winner has been notified. Competition results and notification of Game Credit won will be posted on our website and you will also receive notification via email. You can log in to your Account to check the results, see how close you were and to see how much Game Credit you have won .

* GMT / BST; UTC / UTC+1

When does the Midweek Lifestyle Competition finish and when are the results announced?

There's a MidweekLifestyle Competition winner every week. Competitions run from midnight until midnight (UK time*), Thursday to Wednesday, 52 weeks a year. The independent draw takes place on a Thursday morning and the winner will usually be surprised with the news on the same day, if not Friday.

 

Results will be announced to all entrants once the winner has been notified. Competition results will be posted on our website and you will also receive notification via email. You can log in to your Account to check the results.

 

* GMT / BST; UTC / UTC+1

Where can I buy gift vouchers?

Get in touch with our Customer Services team on +44 (0)20 7371 8866 or via email at info@botb.com.

Why don't you use the original ball position to judge the winner?

The basis of the game must categorically be the skill of an entrant versus the skill of professionals - not versus the chance that the original spot on the football picture is picked. It is a subtle but important legal definition by which we are bound to operate.  

 

The panel of judges is formed of experienced professionals on a rotating basis, including both referees and players, who each offer their best opinion.

 

Using a panel of judges ensures that nobody can ever know the original position of the ball - resulting in a process that is fair, transparent, audited and honest.

Will I get a receipt of my purchase?

You will be emailed a confirmation of your order and competition entries immediately after entering.

 

If you're a first time player, you'll also receive an email confirming your account log-in details.

 

Information about all of the competitions you have entered, their status and the results are available on the My Competitions page.

Judging FAQ's
How is the winner Judged?

At the end of the Dream Car Competition, the same 'Spot the Ball' picture you used to choose your coordinates is shown to a judging panel comprised of professional sporting experts.

 

In the presence of an independent lawyer they mark where they think, in their professional opinion, the centre of the ball should be.  

 

The winner is simply the person who is closest to the judged position.

 

For the Midweek Lifestyle and £1m Competitions, the winner is independently selected at random from all correct entries by PromoVeritas, the UK's leading independent promotional verification service.  

What happens if more than one person is equidistant to the judges position in the Dream Car Competition?

In the Dream Car Competition there can only be one car winner. If a case arises where two or more players are equally close to the judges position, the winner will be determined by calculating the next closest entry of the players in question. The person with the closest second ticket is then the outright winner. If any player in this equidistant scenario has only one ticket, all players that qualify will participate in another Spot the Ball competition online to determine the outright winner.

 

All equidistant players who do not win outright, will receive £1,000 in cash. Please be sure to read the full terms and conditions.

What if I don’t agree with the judging?

You may not agree with the Judges perfectly each week! But many others will, including the guaranteed winners. The panel of professional judges do the best possible job they can, and we would ask you to consider that they are fair and logical over a good period of time, even if on the odd occasion you really don't agree. It is a subjective process and has to be, by law. 

What is Spot the Ball and why do you use it?

We are legally obliged to use a game of skill to determine the winner of our competitions - not simply a lottery or raffle. We use 'Spot the Ball' as it's widely recognised, fun and an easy way to enter. You will be shown a sporting photograph that does not contain a ball.  

 

You must use your skill and judgement to decide where you think the centre of the ball should be. Your chosen points will be recorded as (x,y) coordinates, stored in our database and saved in your account.

Why don't you use the original ball position to decide the winner?

The basis of the game must categorically be the skill of an entrant versus the skill of professionals - not versus the chance that the original spot on the football picture is picked. It is a subtle but important legal definition by which we are bound to operate.

 

The panel of judges is formed of experienced professionals on a rotating basis, including both referees and players, who each offer their best opinion.

 

Using a panel of judges ensures that nobody can ever know the original position of the ball - resulting in a process that is fair, transparent, audited and honest.

Winners and Prizes
Are there winners of every car/prize each week?

Entrants can choose from 180+ cars in the Dream Car Competition line-up and at the end of each Competition, one car is won.

 

The Midweek Lifestyle Competition operates in the same way, with a single prize awarded from the 70+ available to choose from.

 

For the Dream Car Competition, the winner is determined by matching the judged coordinates from the Spot the Ball game (as chosen by our panel of expert judges) to the closest of all the entries.

 

For Midweek Lifestyle Competitions, the winner is independently selected at random from all correct entries by PromoVeritas, the UK's leading independent verification service.

Can I choose whether my car is Right or Left Hand drive?

Yes - where available! Most cars can be supplied in Left or Right hand drive. Please see full terms and conditions for further information.

Do you deliver cars outside the UK and will there be any tax to pay?

We will deliver your car or other prize anywhere in the world, free of charge. All cars are delivered with UK VAT paid. There may, however, be further import/registration or luxury goods duties in certain countries which in general we do not pay for.

 

In some cases it may be preferable to take the cash alternative and then buy the equivalent car in your country - which we we can of course assist with. See terms and conditions for full details on deliveries, taxes and the cash alternative options.

Do you help with insuring and servicing my Dream Car when I win?

Yes! Depending on the value of the car won, BOTB will pay up to £1,500 towards insurance costs and up to £400 for servicing. See terms and conditions for full details.

How can I get further information?

We'd love to help. Feel free to call us during office hours on +44 (0)20 7371 8866 or email us at info@botb.com and we will get straight back to you.

How many winners have there been and can I win outside the UK?

We've given away over £64 million worth of prizes to thousands of winners from many countries all around the globe.  As a UK based company, approximately 90% of our players are from the UK, so as you would expect about 90% of our winners are from the UK as well, but we have also had many international winners.

 

Meet all of our winners here.

How often do you update information on the cars and other prizes?

Specifications, reviews, RRP and availability of cars in the Dream Car and Midweek Lifestyle Competitions are correct as of January 2024. All prices and specs are checked on a quarterly basis and whilst we endeavour to ensure they are accurate, we cannot be held responsible for slight inaccuracies due to manufacturers adjusting details without notice.

Is there a cash alternative?

Yes! Please see prize detail pages for cash alternative amounts.

Any additional cash added as a prize extension in the Dream Car Competition will be paid in full.

What is Game Credit and how do I win it?

Game Credit is won as a reward for placing tickets in zones 1-5 in Dream Car Competition Spot the Ball photos. Game Credit can only be used to enter the Dream Car or Midweek Lifestyle Competitions and cannot be withdrawn.

 

You can play the Dream Car or Midweek Lifestyle Competitions for free if you have enough Game Credit, or you can use it in part payment. Game Credit will automatically be deducted from your account at checkout with any qualifying purchase.

 

You can also earn Game Credit by Referring a Friend if you are a member of the Loyalty Club.

 

Please note: Game Credit will expire - check your Account for details.

Who decides what cars and other prizes can be won?

We do - with your help! There are 180+ cars in our Dream Car Competition line-up, with more added regularly. 

 

You can also win Game Credit in Zones 1-5 for being close to the Judges position, and for being a runner-up. 

 

There are 70+ Cars, Motorbikes, Watches, Holidays, Tech and other amazing prizes in the Midweek Lifestyle Competition. 

 

We always welcome all your suggestions, so please do get in touch by emailing info@botb.com.

HOW TO PLAY OUR COMPETITIONS

SELECT TICKETS

Choose from 180 cars, with tickets starting at 90p

PLAY SPOT THE BALL

Get closest to the judges in our skilled Spot the Ball game to win your Dream Car.

WINNER ANNOUNCED

Closest position to our panel of Judges wins a car! Win runners-up prizes and credit in Zones 1-5. Ends midnight Sunday, Winners announced every Tuesday!

SELECT TICKETS

Cars, Bikes, Cash, Watches, Holidays and Gadgets - tickets from just 50p

ANSWER QUESTION

Answer the question correctly to be entered into the draw - winner drawn at random

WINNER ANNOUNCED

Ends midnight Wednesday. Winner announced every Thursday!

Your Competition History

How to win Game Credit

Join the Loyalty Club

Free Competition

Even more great content in BOTB Extra