At BOTB, we are 100% committed to protecting the privacy and security of our customers and site visitors. We understand the trust you place in our business when you provide us with personal data. Our Privacy Policy sets out how we handle your personal data with your privacy in mind. We do not share your data with third parties for them to market their products/services to you. If you have any questions about how we Protect Your Privacy, please contact us at info@botb.com.

Winvia Entertainment Limited is the company which operates the website BOTB.com ("website"), registered in the United Kingdom (company number 03755182, registered address 2, Plato Place, 72-74 St Dionis Road, London, SW6 4TU). Any reference in this policy to “BOTB”, “we”, “us” or “our” is to Winvia Entertainment Limited.

When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data).

We are committed to protecting your privacy and complying with our legal obligations when using your personal data. This Privacy Policy explains how we fulfil this commitment, so please read this carefully.

WHAT THIS POLICY TELLS YOU

 

1. What types of personal data you provide to us (or which we collect from you) when using our website or when you directly interact with us on other occasions;

2. How and why we use this data and the reasons we are legally allowed to do so;

3. Who we share your data with;

4. Your rights over your data and how you can exercise those rights; and

5. How to contact us if you have any issues or want to find out more.

WHAT INFORMATION DO WE COLLECT AND WHAT DO WE USE IT FOR?

You may provide us with the following types of personal information when you register with BOTB or otherwise when you directly interact with us (when using our website or otherwise):

 

• Identity - first name, surname, BOTB log-in information (including password and user id, which is often your email address), country of residence

• Contact - content of messages sent by you to us, email address, telephone numbers and address

• Financial - payment card details, billing address, purchase information, payment history

• Profile - your preferences for marketing, other website preferences and feedback on your BOTB experiences through reviews and surveys

• Social - if you choose to open a BOTB account using your Facebook, Twitter or Google account, we will use your contact information and social media account ID used for the relevant account to help populate your BOTB registration page

• Surprise – if your friend or relative has provided us with your details to help us organise a surprise in case of them winning a competition, we will use your name and contact details as provided by them to contact you in order to arrange the surprise delivery or presentation of the prize to them.

 

We may collect the following types of information from you when you use our website (using Cookies or other tracking technologies):

 

• Usage - information about how you use our website, including time spent on page, click-throughs, download errors

• Technical - information such as your IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration

When we use your personal data, we must have a legal reason to do so, this is called a lawful basis. The table below sets out how we use your personal data and our lawful basis for doing so. We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using it. Importantly, we will only use your personal data when the law allows us to.

Reason why we use the data	What data	Legal ground for using the data
Register you as a BOTB customer	Identity, Contact, Profile, Social	Performance of a contract with you
Enable you to log-in to your BOTB account	Identity, Contact, Social	Performance of a contract with you
Enable you to participate in a BOTB competition	Identity, Contact, Financial, Surprise	Performance of a contract with you
To process payments which you make through our website	Identity, Contact, Financial	Performance of a contract with you
Arrange for the delivery of your prize if you have won a competition	Identity, Contact, Surprise	Performance of a contract with you
For internal administration and record keeping purposes	All	Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (for effective business administration and service provision)
Notify you of changes to our Privacy Policy, our Terms and Conditions or other changes to our services or products	Identity, Contact	Performance of a contract with you Necessary to comply with a legal obligation
Answer your enquiries which may involve contacting you by post, e-mail or phone	Identity, Contact	Performance of a contract with you Necessary for our legitimate interests (to ensure our customers are informed and satisfied with our services)
Get in touch with you about relevant BOTB competitions, products and services	Identity, Contact, Profile	Where you have indicated an interest in our business: Necessary for our legitimate interests (to develop our business, including our competitions, products and services) Where you have provided consent: Consent
Contact you about third party products and services which we believe may be relevant to you or pass your details on to third parties to contact you directly about the same (in each case, only where you have indicated you would like to hear about these)	Identity, Contact, Profile	Consent
Improve and personalise your experience of the BOTB website by delivering more relevant content and advertising whilst you browse	Identity, Contact, Profile, Usage, Technical	Consent
Enable the function of the BOTB website	Usage, Technical	Necessary for our legitimate interests (to provide you with the website, its functionality, and ensure that access to our website is legitimate)
Administer the BOTB website, including website trouble shooting, testing and analysis and to enable you to participate in interactive features of our website	All	Performance of a contract with you Necessary for our legitimate interests (to ensure that our website is fully functional and operating in the most effective way for you)
Verify your identity and detect fraud and security issues	All	Necessary for our legitimate interests (to prevent and detect fraudulent activity, security incidents and criminal activity)
Contact you to give you the opportunity to provide us with feedback through reviews and surveys	Identity, Contact, Profile, Usage, Technical	Necessary for our legitimate interests (to develop our business, promote new products and services, obtain feedback from customers to improve our services)

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

In addition to the above, we may also anonymise and aggregate your personal data in a way which means you cannot be identified and use this anonymised and aggregated data for other purposes. This anonymised and aggregated data may be helpful to us for a variety of purposes including testing our internal systems, carrying out research and general customer data analysis to improve our services. Because the data can no longer identify any of the individuals, it is no longer personal data and we can use it for any purposes without informing you.

WHO DO WE SHARE YOUR DATA WITH?

We do not pass your personal data onto any third parties for them to market their products or services to you. If in the future we decide that we want to, we will only do so if we have your consent.

 

We do share your personal data with third parties to help us deliver our products and services to you in the most effective way possible. These include third parties who assist us with a variety of functions, including:

 

• Delivering relevant BOTB email and text marketing (to the extent you have not consented, or we rely on our legitimate interests and you have not unsubscribed)

• Our customer reviews and surveys

• Personalising the content on our website to ensure a tailored user experience

• Delivering relevant targeted and re-targeted advertising to keep you up to date with our services

• Detecting fraud or criminal activity

• Creating your BOTB account where you do so with a social media plugin (being your social media companies who you have used to provide log-in information as part of the sign-up process)

• Running our competitions and business, such as our auditors, lawyers, judges, and other professional advisors

• Other aspects of our service delivery, such as hosting our website and processing customer payments

• A business that is acquiring (or considering acquiring) BOTB, if we decide to sell our business in the future.

If we share personal data with third parties, we will ensure that access is limited on a strictly need to know basis and is subject to suitable obligations relating to confidentiality and security. Please note that certain of these third party service providers use cookies or other tracking technologies, which are explained more fully in our Cookies Policy

In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.

DO WE SEND ANY OF YOUR DATA OUTSIDE OF THE EEA?

The European Economic Area or “EEA” is subject to laws that protect personal data and your privacy that are stricter and more protective than some other countries. As a result, we consciously limit the occasions when we may need to transfer or handle your data outside of the EEA in order to maintain the protection of your personal data. Where we do transfer your data outside of the EEA, for example where our service providers are based outside of the EEA, we make sure that your data is still protected and used lawfully (including making sure we have a legal ground for sending your data outside the EEA and putting in place all necessary safeguards for such arrangement).

 

If you would like to know more about the safeguards we put in place for international transfers of your data outside of the EEA please get in touch with us.

HOW WE KEEP YOUR DATA SECURE?

We adopt industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. By way of example, we use secure server software (EV SSL) which encrypts all information you input before it is sent to us. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality and security standards.

Despite the security measures we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.

HOW LONG DO WE KEEP YOUR DATA FOR?

We will keep your data for as long as we need it while you hold a BOTB account and/or we have a legal basis to send you marketing. Once you no longer wish to be engaged with BOTB we may still need to keep hold of some of your personal data if there is a legal reason for doing so (such as for tax purposes where you have made purchases to play in our competitions or where we need to resolve any disputes with you).

LINKS TO THIRD PARTY WEBSITES

Our website may contain links to enable you to visit other websites easily. However, once you have used these links to leave our website we do not have any control over these third party websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. Your use of these third party sites is not governed by this Privacy Policy. You should exercise caution and examine the privacy policies and terms of use applicable to the websites in question.

CHANGES TO OUR PRIVACY POLICY

If we amend our Privacy Policy, it will be published on the BOTB.com website so please check back regularly to see if there have been any updates. If we make any substantial changes, we may also email you if it’s appropriate.

YOUR RIGHTS

In certain situations, you are entitled to:

 

• access a copy of your personal data;

• correct or update your personal data, which you can do yourself by logging into your account or if you would prefer, please contact us and we can help you out;

• ask us to erase your personal data;

• object to the processing of your personal data;

• Ask us to restrict the processing of your personal data;

• request the transfer of your personal data to a third party; or

• where we rely on your consent you may withdraw your consent at any time (but please note that we may continue to process such personal data if we have another legitimate legal basis for doing so).

If you want to exercise any of these rights, please Contact Us.  Data protection law is complex, and these rights may not be available to you all the time.

In addition, you also have the right to make a complaint to the supervisory authority for data protection, which in England and Wales is the ICO (Information Commissioner’s Office). If you are based in the EU, you can find the relevant supervisory authority here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm . However, we would really appreciate you speaking with us first if you have any concerns so that we may try and address them for you.

HOW TO OPT-OUT OF BOTB MARKETING

You can opt-out of any BOTB marketing at any time either by Contacting Us or by using the opt-out function detailed in the relevant marketing email. Please note that we may still need to send you some correspondence by email, including service notifications such as advising you of updated terms or significant changes to this policy or our services.

CONTACT US

If you would like to discuss anything in this policy, have any questions or if you want to exercise your rights, please get in touch with us using the details below.

Email: info@botb.com

Please write to us at:

 

Customer Operations
Winvia Entertainment Limited
2 Plato Place
72-74 St. Dionis Road
London.
SW6 4TU
United Kingdom

 

Telephone: +44 207 371 8866

LAST UPDATED: June 2025